Tools & Testing

Accessibility Errors Found on Nearly All Major Canadian Public Websites

Accessibility Team
12 min read
WCAGCanadaAccessibility TestingAODAAccessible Canada ActGovernment Websites
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Here at AChecker, we conducted two rounds of accessibility checks on 48 prominent Canadian public-facing websites in September 2025 and again in late February 2026. With Ontario's deadline for full digital accessibility having passed at the end of 2025, these two snapshots allow us to see whether public-facing websites are moving in the right direction.

In both rounds, 47 of the 48 sites (98%) returned at least one detected accessibility error. Statistics Canada was the only exception. The February data tells a mixed story: some organizations have made meaningful improvements, while others have seen their scores decline, and the majority have not moved at all.

Disclaimer: These results are based on automated testing using AChecker. No single tool can detect all accessibility barriers. Comprehensive evaluation should include multiple tools, manual review, and testing by people with disabilities. Results indicate potential issues and are not a definitive compliance assessment.

Accessibility Is Not a Niche Issue

According to Statistics Canada, more than 8 million Canadians live with a disability that affects their daily activities. This represents roughly 27% of the population.

At the same time, Canada's regulatory environment around digital accessibility has reached a tipping point. The Accessible Canada Act continues expanding its scope across federally regulated industries. Provincial legislation such as Ontario's Accessibility for Ontarians with Disabilities Act is becoming more stringent. Ontario's stated goal was to be fully accessible by the end of 2025, with all levels of government, private-sector organizations, and non-profits required to comply.

Against this backdrop, the accessibility of public-facing websites plays a critical role in ensuring equitable access to information, services, and civic participation.

Key Findings

  • 98% of sites tested showed at least one detected accessibility error in both September 2025 and February 2026
  • Statistics Canada remains the only site with zero detected errors across both rounds of testing
  • Colour contrast issues were the most frequently detected problem in both rounds
  • 10 sites recorded a change in accessibility score between September 2025 and February 2026: 6 sites improved their score; 4 sites declined
  • The biggest improvement was Government of Prince Edward Island (+6 points) and CIHR and Canada Energy Regulator (both +5 points)
  • The biggest decline was Polaris Institute (-7 points), followed by Human Rights Internet and Natural Resources Canada (both -2 points)
  • Federal government websites continue to score higher on average than other categories

What Changed: September 2025 to February 2026

The table below shows all sites where the accessibility score changed between our two rounds of testing.

Sites with Score Changes

Website / InstitutionSep ScoreFeb ScoreScore ChangeSep ErrorsFeb ErrorsError ChangeStatus
Polaris Institute8982-712+1Declined
Natural Resources Canada9795-212+1Declined
Human Rights Internet (HRI)9290-2110Declined
Government of Manitoba8786-1440Declined
Environment and Climate Change Canada9495+1110Improved
Fair Vote Canada8082+297-2Improved
Engineers Without Borders Canada8386+375-2Improved
Canadian Institutes of Health Research (CIHR)9196+531-2Improved
Canada Energy Regulator9196+531-2Improved
Government of Prince Edward Island8894+621-1Improved

Score Change = change from September 2025 to February 2026.

Of the 38 remaining sites, 34 were completely unchanged across score, errors, and warnings. Three sites saw minor shifts in errors or warnings without a change in overall score: Export Development Canada gained one error, Government of Nunavut reduced its error count by one, and National Film Board of Canada lost one warning.

Lowest-Scoring Websites (February 2026)

The following organizations recorded the lowest accessibility scores in the February 2026 dataset. Where scores changed since September 2025, the previous score is shown for comparison.

InstitutionSep 2025 ScoreFeb 2026 ScoreChange
Bloc Quebecois78780
Polaris Institute8982-7
Liberal Party of Canada82820
Fair Vote Canada8082+2
Government of Manitoba8786-1
Government of Northwest Territories86860
Royal Canadian Mint86860
Engineers Without Borders Canada8386+3
Canadian Broadcasting Corporation (CBC / Radio-Canada)87870
Green Party of Canada88880

Scores reflect February 2026 testing. Change column reflects movement since September 2025.

These results continue to show that accessibility challenges are not limited to one sector. They appear across political organizations, advocacy groups, and government websites. Notably, Polaris Institute's decline of 7 points moved it from a mid-range score (89) into the bottom tier.

Most Common Accessibility Issues Detected

Across both rounds of testing, the most frequently detected issues remained consistent:

  • Insufficient colour contrast, which can make text difficult to read for users with low vision or colour-vision deficiency
  • Links without discernible text, which can limit usability for screen reader users
  • Form elements without visible labels
  • Missing or invalid accessible names for interactive elements
  • Small or poorly spaced touch targets

These are foundational accessibility issues and are typically among the first to be flagged in automated testing. The persistence of these same issues across both rounds of testing suggests that fixes are not being systematically applied across the broader landscape.

Why Accessibility Needs to Be a Priority

Public websites are often the primary way people access information, services, and participate in public life. When accessibility barriers exist, users may be unable to:

  • Read and understand content
  • Navigate sites using assistive technologies
  • Complete forms or access services independently
  • Participate fully in civic and democratic processes

Improving accessibility helps ensure digital services work for everyone, including people with disabilities, older users, and those accessing content in less-than-ideal conditions.

Methodology and Full Results

We conducted both rounds of analysis using our Free Web Accessibility Checker. Each website was tested using the same automated methodology to identify repeatable, standards-based accessibility issues.

Automated testing highlights common accessibility barriers and provides a consistent baseline across sites. It does not replace manual or user-based testing. Findings should be viewed as an indicator of potential accessibility barriers, not as a definitive compliance assessment.

Automated tools, including AChecker, cannot assess the quality or usefulness of alternative text, evaluate keyboard navigation flows, determine whether content structure is logical or meaningful, or replace testing by people with disabilities.

Complete Results: September 2025 vs February 2026

Ordered by February 2026 accessibility score (highest to lowest). Rows with a score change are highlighted.

Website / InstitutionSep ScoreSep ErrorsSep Warn.Feb ScoreFeb ErrorsFeb Warn.
Statistics Canada97039703
Canada (Federal Portal)96109610
Immigration, Refugees and Citizenship Canada96129612
Innovation, Science and Economic Development Canada96129612
Global Affairs Canada96129612
Public Services and Procurement Canada96129612
Department of Justice Canada96129612
Fisheries and Oceans Canada96129612
Digital Government Innovation96129612
Grand Challenges Canada96129612
Canadian Institutes of Health Research (CIHR)91349611
Canada Energy Regulator91359611
Natural Resources Canada97119522
Canada Revenue Agency95139513
Health Canada95139513
Department of Finance Canada95139513
Indigenous Services Canada95139513
Crown-Indigenous Relations and Northern Affairs Canada95139513
National Defence95149514
Environment and Climate Change Canada94149514
Government of Prince Edward Island88239414
Library and Archives Canada93249324
Government of Nunavut93339320
Public Safety Canada92259225
Canada Mortgage and Housing Corporation92429242
Export Development Canada92179226
Canadian Human Rights Commission92159215
Elections Canada92129212
Veterans Affairs Canada91429142
Canadian Future Party91259125
Canadian Red Cross91189118
Telefilm Canada91349134
Government of Saskatchewan91259125
Human Rights Internet (HRI)92149015
National Film Board of Canada89448943
New Democratic Party (NDP)89348934
Government of Yukon89368936
Green Party of Canada88538853
Conservative Party of Canada88548854
Canadian Broadcasting Corporation (CBC / Radio-Canada)87468746
Government of Manitoba87468647
Government of Northwest Territories86458645
Royal Canadian Mint86658665
Engineers Without Borders Canada83768656
Polaris Institute89168222
Liberal Party of Canada82778277
Fair Vote Canada80948275
Bloc Quebecois78667866

Bold Feb Score values indicate a score change since September 2025.

AChecker encourages all organizations to treat accessibility as an ongoing responsibility rather than a one-time check. Automated testing can help identify where issues exist, but meaningful improvement comes from combining automated checks with manual testing, user feedback, and accessibility-aware design and development practices.

You can check your website's accessibility score using our free tool here.

Disclaimer: These findings are based on automated testing using AChecker's Free Web Accessibility Checker. No single tool can detect all accessibility barriers. A comprehensive evaluation should include multiple automated tools, manual expert review, assistive technology testing, and testing by people with disabilities. Results should be viewed as indicators of potential issues, not a definitive compliance assessment.

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